Effective Date: September 24, 2025

At MS Top Service LLC, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: such as your name, email address, phone number, and home address when you request services, fill out a form, or contact us.
  • Service-Related Information: details about your property, service requests, or preferences you share with us.
  • Technical Information: like your IP address, browser type, and browsing activity on our website, collected through cookies or similar tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage the home watch, concierge, and related services you request.
  • Communicate with you regarding appointments, service updates, or inquiries.
  • Improve our website and services for a better customer experience.
  • Maintain internal records for billing, scheduling, and service quality.
  • Send occasional updates, offers, or company news (you may opt out at any time).

3. Sharing of Information

Your personal information is never sold or rented to third parties. We may share limited information only when:

  • It is necessary to coordinate with trusted contractors or service providers working on your behalf.
  • Required by law, legal process, or government request.
  • Needed to protect the safety, rights, or property of MS Top Service LLC, our clients, or others.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we use industry-standard practices to safeguard all data shared with us.

5. Cookies and Website Tracking

Our website may use cookies and similar tracking tools to understand visitor activity, improve performance, and personalize your experience. You can disable cookies through your browser settings, but some website features may not function properly without them.

6. Your Privacy Choices

You have the right to:

  • Request access to the personal information we hold about you.
  • Update or correct your information.
  • Request that we delete your personal data, subject to legal or service obligations.
  • Opt out of promotional emails at any time.

7. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our services, business operations, or applicable laws and regulations. The latest version will always be posted on our website, accompanied by the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: homewatchservice30@yahoo.com

Address: Delray Beach, FL 33446, USA

Phone: 561-679-8021

Working Hours: Mon-Fri: 9:00 AM – 6:00 PM EST